VAT Free Shopping

We are getting a lot of questions regarding VAT free shopping from out customers, so we preapred short Q&A for easier processing of the orders.

1.) Who can buy from kopterworx.com without VAT?
VAT will be automatically deducted at checkout for all the orders which are shipping outside of EU (based on shipping address). VAT can be deducted also with all EU based companies, with valid VAT ID.

2.) I'm buying as EU VAT registered company. What is the procedure to see prices without VAT?
Please just register an account on www.kopterworx.com and enter all your company's info (Name, Address, Post no. & Post citiy). Be sure also to add valid VAT ID to "Company ID" field. When this is arranged, please send mail with subject "VAT ID verification" to "support@kopterworx.com". In mail body write just your kopterworx.com account e-mail address. We will verify your company's data and VAT ID, and if everything is OK, enable your account for permanent VAT free shopping. Process in usually finished within one hour after receiving your e-mail.


Due to strict regulations for all VAT free purchases and to ensure you fast delivery also in future, we kindly ask your assistance with following documents:


1. For companies and other subjects in Deutchland and Spain: official document which proves your billing address and that you/your company is in EU VAT system

2. All buyers in other EU countries are requested to re-check billing addresses before placing their order. In case that address on EU comission site VIES is not the same as billing address in your order (usually for sole proprietors) we need the official document that you are registered on different address (or else we will change it according to data on VIES).

3. All buyers should send us official letter, that registered person in our web shop is authorised to make purchases on behalf of the company.


All documents should be send to melita@kopterworx.com


3.) I'm ordering as a citizen of NON-EU country .... and I would like to personally pick-up the parcel in your warehouse. Will it be without VAT?
Unfortunately NOT. If you are picking parcel here it counts as the shipping address is in EU. You have to pay full amount with VAT included. But we can give you some papers, which must be stamped at customs when exiting EU (this confirms that goods left EU) ... and after returning confirmed documents we can refund your VAT paid. NOTE: If you are citizen of NON-EU country and would like to pick up the goods personally in out warehouse - please use our address as shipping address "Kopter d.o.o., Grajska pot 14a/a, 8273 Leskovec pri Krskem, Slovenia" .... otherwise VAT will not be calculated correctly and you will have to pay it extra at pickup.


4.) I have some other questions. Who can help me?
You can send all your questions to "support@kopterworx.com" e-mail.


TAX in Slovenia is 22%.
Slovenia is in European Union (EU)  so there are no custom fees for EU resident users.
NON EU residents will be submited to their local custom and tax policy while trying to import goods purchased from Kopterworx.